Because each Lauréle Lumière piece is made to order, we craft your ring from scratch — just for you. This intentional, small-batch process takes approximately 3 to 5 weeks, depending on the complexity of the design and materials chosen.

This timeline includes:

• Sourcing your selected stone and metal
• Precision setting and craftsmanship
• Quality checks and finishing touches

Once your ring is ready, we’ll ship it out with care and notify you every step of the way.

We believe that something made just for you is always worth the wait.

We offer several secure and convenient ways to pay for your Lauréle Lumière order:

• Credit & Debit Cards: We accept all major cards including Visa, Mastercard, and American Express
• Payflex: Buy now, pay later with Payflex’s interest-free payment plan (South Africa only)
• Bank Transfer (EFT): You can choose to pay via direct EFT (Electronic Funds Transfer). Our banking details will be provided at checkout
• BobGo Checkout: A secure payment gateway offering multiple methods in one place
  

All transactions are encrypted and secure, so you can shop with confidence.

Lauréle Lumière offers flexible payment options through Payflex — so you can enjoy your jewelry now and pay over time.

With Payflex, you can:

• Split your payment into 3 or 4 equal, interest-free instalments
• Pay only 25% or 33% upfront
• Get your ring delivered after it’s made — no waiting for full payment

Simply select Payflex at checkout and follow the quick sign-up process (available to South African residents only).

All three stones are beautiful, but they each offer something unique in terms of sparkle, durability, and price:

Moissanite

Moissanite is a rare gemstone known for its incredible brilliance and fire — it sparkles even more than a diamond! It’s almost as hard as a diamond (9.25 on the Mohs scale), making it extremely durable for daily wear. Moissanite is lab-created and offers a luxe look at a more affordable price point.

Lab-Grown Diamond

Lab-grown diamonds are 100% real diamonds, just made in a lab instead of mined from the earth. They have the exact same chemical, physical, and optical properties as natural diamonds — but are ethically produced and significantly more affordable. If you want a classic diamond with a lower environmental impact, this is a perfect choice.

Cubic Zirconia (CZ)

CZ is a cost-effective alternative that offers plenty of sparkle at a fraction of the price. While softer (8–8.5 on the Mohs scale) and more prone to clouding over time, it’s a beautiful option for special occasions or fashion jewelry that doesn’t break the bank.

Yes, we love creating pieces that are uniquely yours.

At Lauréle Lumière, we offer:

Custom Designs: Whether you're envisioning a twist on one of our signature rings or something completely one-of-a-kind, we’re happy to work with you to bring your dream piece to life.

Engraving: It could be a name, date, or special phrase to make your piece even more personal.

To inquire about custom work or engraving, simply complete the "Design Your Ring" form or contact us via our website or email us directly. We’ll walk you through the process with care and attention.

Because meaningful jewelry deserves meaningful detail.

Lauréle Lumière proudly ships worldwide so you can enjoy our made-to-order pieces no matter where you are.

International shipping rates and delivery times will be calculated at checkout based on your location. Please note that customs duties or import taxes may apply depending on your country — these are the responsibility of the customer.

Wherever you are, we’ll make sure your jewelry arrives safely and beautifully packaged.

Yes, we do, and we’d love to connect with you.

If you’re looking for guidance, want to explore custom design options, or simply need help choosing the perfect ring, we offer one-on-one consultations.

To get started, just complete our “Design Your Ring” form. Once submitted, a member of our team will reach out to arrange a consultation at a time that suits you best.

It’s your vision, we’re here to help shape it with care and clarity.

Finding your perfect fit is easier than you think!

We recommend checking out our Ring Size Guide page.

If you're between sizes or unsure, we suggest sizing up slightly — especially for wider bands or if you’re ordering internationally.

Still need help? Feel free to reach out to us — we’re happy to guide you through it. Because the perfect ring deserves the perfect fit.

To keep your Lauréle Lumière piece shining beautifully, we recommend a few simple care practices:

• Avoid Harsh Chemicals: Remove your jewelry when using cleaning products, applying lotions, or swimming in chlorinated pools.
• Store it Safely: Keep your pieces in a soft pouch or jewelry box to prevent scratches and tangling.
• Clean Gently: Use a soft, lint-free cloth or a mild soap and warm water solution to clean your jewelry. Avoid ultrasonic cleaners for delicate stones or plated pieces.
• Remove before bed or exercise: This helps prevent accidental damage or wear over time.
  

With a little care, your jewelry will remain as luminous as the moment you first received it.

Because each Lauréle Lumière piece is made to order, returns and exchanges are handled with care and on a case-by-case basis.

For full details on our Return & Exchange Policy, please refer to the policy pages in the footer of our website. There, you’ll find information on eligibility, timeframes, and how to initiate a return or exchange if applicable.

If you’re unsure or have any questions, feel free to reach out — we’re here to help ensure you feel confident and cared for every step of the way.

Yes, we do.

Because every Lauréle Lumière piece is made with intention, we’re here to help care for it long after it’s yours.

We offer:

• Resizing for most ring designs (additional fees may apply)
• Repairs for damages such as loose stones, worn prongs, or band adjustments (additional fees may apply)
  

To inquire about a repair or resizing, simply contact us with your order number and a description of what’s needed. We’ll guide you through the next steps and provide a quote if applicable.